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Kevinsbridal.com Customer Q&A

By  Kim,   posted Sep 20, 2017
Who is the designer of this dress?? Style # KB2641
By  Customer Service Center,   posted Sep 20, 2017
Hi,thank you for your inquiry. Dear, we have our own designer who designs all the gowns on our webiste whose name is David. Enjoy your shopping here.
By  Ricki Glasofer,   posted Sep 13, 2017
Do you provide color swatches?
By  Customer Service Center,   posted Sep 20, 2017
Hi,thank you for your inquiry. Hello,
Thanks so much for your interest,
about the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard: $25 3-5 working days
via Expedite : $30 1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.kevinsbridal.com/memberPayDirectly.asp Enjoy your shopping here.
By  Diane Pfile,   posted Sep 11, 2017
I am inquiring about model #M2575. 1. Is this a one piece outfit? 2 Can the modeled outfit be made into two separate pieces, a separate top and a separate skirt? 3. What is the name of the fabric used in this outfit? Is it a satin fabric? 4. How many flowers are attached to the front of the outfit? 5. Can the flower be made so it can be taking off like a pin? Thank you for your time.
By  Customer Service Center,   posted Sep 12, 2017
Hi,thank you for your inquiry. 1. Yes, it is.
2. Yes, you can write your requirements in the remarking box when you place the order.
3. It is Taffeta.
4.Two flowers.
5.Yes, we can, but you need to write the requirements when you place the order. Enjoy your shopping here.
By  Jeanette D.,   posted Sep 11, 2017
Hi i would like to know if I can order To Paris, France and if I can return articles if they not fit ? Are the dress fit larger or smaller for European girls body? Thanks in advance.
By  Customer Service Center,   posted Sep 12, 2017
Hi,thank you for your inquiry. Yes, we can ship it to Paris.
http://www.kevinsbridal.com/info/Return-Policy/ for your reference.

Each dress is made differently so it is best to check the size chart on the dress page that you are looking at for accurate sizing information.
Enjoy your shopping here.

By  Carolyn Hoton,   posted Sep 1, 2017
Please CANCEL order # 112-5577803-3671435 Order was placed thru Amazon on 8-30-17.
By  Customer Service Center,   posted Sep 1, 2017
Hi,thank you for your inquiry. Please contact Amazon, thanks. Enjoy your shopping here.
By  Erica Campbell,   posted Aug 31, 2017
Hi! I was wondering if you have any stores that we could look at the dresses in person?
By  Customer Service Center,   posted Aug 31, 2017
Hi,thank you for your inquiry. Sorry, we are so sorry that we only sell gowns online. Enjoy your shopping here.
By  Kaaren Woods,   posted Aug 30, 2017
Model# MC196 Color: Olive Bust size 44 Waist size 42 Hips 44 Hollow 48.5 Height 5"3 Wearing Flat Shoes about 1" Really need this dress by Sep 7th can you do this?
By  Customer Service Center,   posted Aug 30, 2017
Hi,thank you for your inquiry. Dear Customer, we are so sorry that we don't have this style number, if you see it from Amazon, please inquiry Amazon. Enjoy your shopping here.
By  Fallon Marie Fulcher,   posted Aug 28, 2017
Can you make my sleeves half like to the elbow?? And does the belt come with it?
By  Customer Service Center,   posted Aug 28, 2017
Hi,thank you for your inquiry. Coudl you tell me which the dress you refer to? Enjoy your shopping here.
By  Kaaren Woods,   posted Aug 28, 2017
Looking to order Lace Mother of the Bride with Jacket Long Sleeves Party Gown Burgundy size 16 for $74.89. Also Coral Color size 12. Need them by 5 September 2017.
By  Customer Service Center,   posted Aug 28, 2017
Hi,thank you for your inquiry. Dear,please tell us the style number so that we can find which dress you need. Enjoy your shopping here.
By  Teri,   posted Aug 25, 2017
I want this dress short - as shown. I am adding custom size. Do I need a "hollow" measurement?
By  Customer Service Center,   posted Aug 25, 2017
Hi,thank you for your inquiry. If you need the dress short, you just need to provide us the length from waist to hem of the skirt. Enjoy your shopping here.
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