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Kevinsbridal.com Customer Q&A

By  Heather,   posted Apr 21, 2018
Can this dress be into a high-low dress Long One Shoulder A-Line Ruched White Black Summer Bridesmaid Dress Style # KB2415
By  Customer Service Center,   posted Apr 21, 2018
Hi,thank you for your inquiry. Yes, you can tell us the length from waist to hem in the front and back. Enjoy your shopping here.
By  Michelle,   posted Mar 23, 2018
What does "Hollow To Floor Mean" when measuring for a wedding dress?
By  Customer Service Center,   posted Mar 23, 2018
Hi,thank you for your inquiry. http://www.kevinsbridal.com/info/How-to-Measure/ for your reference. Enjoy your shopping here.
By  Patricia Anderson,   posted Mar 21, 2018
Can style KB 2699 lace summer beach with jacket and sweetheart be modified for a higher back in case it is too hot for jacket ? If not can you see through the color pink jacket? If not custom for this style which measurement is the most important bust waist or hips?
By  Customer Service Center,   posted Mar 21, 2018
Hi,thank you for your inquiry. You can tell us the length you would like to raise for the back.

Yes, the dress can be made in the color you want.

Please check the size chart: http://www.kevinsbridal.com/info/Standard-Size-Chart/

If there is no your size in our size chart, please choose custom size for your dress.
Enjoy your shopping here.

By  Irene dixon,   posted Mar 21, 2018
Show this item in baby blue and coral
By  Customer Service Center,   posted Mar 21, 2018
Hi,thank you for your inquiry. All the dresses can be made in the color you want.

We are so sorry all the pictures are on our website, we don't have other pictures. Enjoy your shopping here.

By  April Barstow,   posted Mar 17, 2018
Is the color on this picture ivory or white? My height with 3 inch heels is 63 inches. I think I would take a size 4 if this comes in petite, otherwise will need custom measurement. Please advise. Thank you. April Barstow
By  Customer Service Center,   posted Mar 17, 2018
Hi,thank you for your inquiry. The dress is ivory.

We suggest you choose custom size for the dress, you can refer to this link: http://www.kevinsbridal.com/info/How-to-Measure/ Enjoy your shopping here.

By  Amanda,   posted Mar 3, 2018
Hello, I am interested in buying this dress. Do you have a photo of the actual dress? Thanks! Amanda
By  Customer Service Center,   posted Mar 3, 2018
Hi,thank you for your inquiry. Sorry, all the pictures of the dress are on our website.
And all of the gowns are made and designed by ourselves, the pictures are real. Enjoy your shopping here.
By  Cheryl Symans,   posted Mar 2, 2018
Is there a way to get color swatches before ordering dress?
By  Customer Service Center,   posted Mar 2, 2018
Hi,thank you for your inquiry. About the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard:  $25   3-5 working days
via Expedite : $30  1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.kevinsbridal.com/memberPayDirectly.asp
Enjoy your shopping here.
By  Avelino Cardoso,   posted Mar 1, 2018
Hello! I would like to place an order for a (RED) Kevin's Bridal Off Shoulder Lace Prom Dress Cap Sleeves Tea Length Cocktail Evening Gown. My accurate measurements are Bust 39 1/2, Waist 39, Hip 39 1/2.
By  Customer Service Center,   posted Mar 2, 2018
Hi,thank you for your inquiry. Please choose custom size for the dress so that the dress will fit you perfectly. Enjoy your shopping here.
By  Kirsten,   posted Feb 17, 2018
Is this dress sky blue or baby blue in the photo displayed? I am trying to figure out how light the two blues are but the color guide is hard to imagine on fabric
By  Customer Service Center,   posted Feb 17, 2018
Hi,thank you for your inquiry. Sometimes we don't have names for some colors.

If you are worried about the color, we suggest you order some color swatches first.

About the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard:  $25   3-5 working days
via Expedite : $30  1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.kevinsbridal.com/memberPayDirectly.asp

Enjoy your shopping here.

By  M’Lou,   posted Feb 11, 2018
I need color swatches- or pictures of this dress - in cobalt blue, pale pink and grape. I also need to know if the jacket can be made to be part of the dress (I need the back and arms covered at all times instead of a loose jacket) and if the arms/back can be custom fit (I am large in those areas). Can the hem be customized also? Happy New Year
By  Customer Service Center,   posted Feb 11, 2018
Hi,thank you for your inquiry. about the fabric sample,sure,we can send you some colour swatches before you place your order.
For color swatch,we just charge the shipping cost
Please refer to here:
via Standard:  $25   3-5 working days
via Expedite : $30  1-3 working days
You can get 5 swatches at most at the same shipping cost.
Dear,you also need to fill in a colour swatch form as we attached,
then send back the finished one.
We will mail the swatch you want as soon as we get your payment.
You can pay us directly online here
http://www.kevinsbridal.com/memberPayDirectly.asp

Yes, we can line the sheer part to make the jacket not see through and also can make it loose.

We suggest you can choose custom size for the dress so that we can make the dress according to your requirements.

Enjoy your shopping here.

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